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If you have an account on Facebook, My Space, Bebo or some other
Social Networking service: You may have a personal security
problem. This is not something new. It didn't just happen when Spitzer
got caught - it's been an issue for some time now.
We all need to start paying more attention.
At this point in the evolution of such sites we have accumulated a
reasonable idea of the potential risks they pose. The learning process
will no-doubt continue and, from time to time, it is possible that a
painful experience may be had - but the big problems appear to be behind us.
It is possible to take a few simple steps to keep ourselves
largely safe while enjoying the use of these services.
Here's my Top 5 list, based on my experiences over the past few months:
- Understand why you created the account and set your Privacy
options accordingly.
If you haven't already checked your privacy settings or if you haven't
checked them for a while, take a moment to check them now.
If you created your account because you want to share personal
experiences with your closest friends: set your Privacy options to
allow only your contacts to see your account information.
It's
shocking to browse search results and see all the accounts
that are open to the public. Clearly most of them should be private. The
majority of new users on Facebook, for example, simply never got around
to clicking on the Privacy link in the top right corner of the
page. This is the first link you should explore when you create your
Facebook account.
Otherwise, set your privacy options to conform to your needs and
expectations. Do you want publicity? Leave everything open to
strangers but pay attention to what you post.
Are you having trouble deciding? Does it seem complicated? It
should be simple and easy. You might have made it complicated by
trying to use your account for more than one purpose. In this case,
consider having more than one account. Use a publicly accessible
account under your public name for publicity and a private account
under your nickname for sharing personal experiences with close
friends.
- Check your privacy options from time to time.
Facebook, My Space, Bebo and other services are all software-driven
web sites. Your personal data is in a database which can be accessed
at any time by the programmers and other people in the company. For
the most part this is fine. Go ahead and enjoy the use of the
service - but keep in mind that there are at least two major
situations that will occur from time to time that can cause
frustration:
- Changes in service policy
- Bugs in the software
From time to time there will be policy and service changes that
will change the way your personal information is collected and
displayed.
A good example of this was the recent addition of a feature on
Facebook that allowed the company to collect information about your
purchases on partner websites. That information was presented to your
friends. After a big outcry from the user community, Facebook added
the ability to opt-out of the new software.
It's important to understand that your personal information is
considered to be an asset to the company that holds it. They will
constantly be looking for new ways to make money from that information
- so you need to constantly be paying attention to what they're
doing. If they do something that offends you, you need to respond in
writing to protect yourself.
The other big issue is software bugs: They happen! To protect
yourself in this area you need to take the time, every now and then,
to make sure everything is running the way you want it:
- Check your account in general. Log-out and check it again.
- Review your privacy settings to ensure that they haven't been
changed by rogue software. More often, though, you will set things in
a way that you later realize is not what you want. Reviewing the
settings from time to time can help you catch such errors and fix
them.
Remember to check your account while logged-in under that account -
but then log out and check it again. What do you see when the system
thinks you are a stranger?
Do you see a bug in the software? If your private information is
showing in places where you don't want it - you need to find a
work-around. Email the service and find out what you can do to get
around the problem until it's fixed.
The above may sound like a lot of work to do - but it's not. With a
bit of practice you will find that it only takes perhaps five minutes
every month or so.
- As a general rule: Put your best foot forward!
I don't understand why anybody would do some of the things that people
do. Sometimes I try to point out to somebody that there's no need to
say or do something - but this doesn't seem to help
in many cases. We suffer from a lack of social skills in our society -
people don't seem to know what not to do and they certainly don't know
how to take a suggestion.
Generally speaking, it's fair to say that Social Networking sites
can't be totally private. They won't happily be going around
deleting for you all the dumb things you write or post to your account
- they don't want to do that; they make money by allowing people to
see that stuff long after you've forgotten it. They are, after all,
commercial websites.
Trust me: You don't know who you will be in ten years. You don't
know what you will regret when you look back - so try to ask yourself
about these things from time to time.
Do you really need to write those nasty comments about that girl in
your class? Do you really need to post that picture? If you need to
think about it for more than a few seconds the answer is NO.
Generally speaking, regardless of how old you are,
it's a good idea to assume that you will eventually
regret anything you say or do that is not positive, beneficial,
uplifting and enlightening at the time you do it.
If you need to do something fundamentally negative, turn it into
something positive by presenting it in a constructive manner. In most
cases, though, if there's something negative about it you need to
think it through very carefully to avoid future regrets.
We all fall into this from time to time - we all have regrets
(well, psychopaths have no regrets - but everybody else does.) Why
not try to avoid the questionable situations? If you find yourself
posting something that is not positive for you and others - unless
you have a really good long-term reason for posting it - just stop.
- Remember that strangers are lurking
Once, while browsing search results, I found a completely open account
belonging to a friend-of-a-friend. I aimlessly clicked on a photo
album and found some nice pictures of her home. Not one or two
pictures of a single room - I'm talking a complete inventory of her
house. She took the time to photograph every expensive item in every
room. This is the sort of photo archive that people use when updating
their home insurance contracts!
I moved on, of course, but the memory stuck in my mind. Here was a
young woman using Facebook in an almost entirely appropriate manner - except
(a) she forgot to set her privacy options to block strangers and (b) she was
showing information that not even her friends need to see.
Here's the problem: The photos that this young lady was posting
were exactly the sort of photos that thieves would use to justify
raiding her home.
I can't say it often enough: Check your privacy settings and make
sure that you post information that's appropriate to the purpose you
had in mind when you created the account.
- The above being said (and I realize it's a mouthful,) here's a better idea:
Get your own website. Use the Social Network sites to link to your
information rather than keeping your information in a strangers'
corporate database. This allows you to always have full control over your
personal data. For the most part you will have the ability to delete
your information when you don't want it anymore. For sure you will be
able to control who has access to it.
Does having your own website solve all the possible problems?
No, you still need to pay attention to the world around you.
Much of the advice above remains valid even when posting to
your own site.
No doubt there are other points worth considering - drop me a line if you think of any and I'll post them here.
The situation is a little different in the somewhat special case of
Linkedin.com: That site is designed from the ground up to restrict the
flow of information.
It's okay to open a Linkedin.com account and proceed somewhat thoughtlessly for a short while -
as long as you follow the guidelines provided: link only to
people you know well and trust absolutely. The software itself is
organized so that you are encouraged to only put your best foot forward, so to speak -
so there's not much chance that you will post information that you do not
explicitly want to see being distributed in public.
Eventually, though, you will need to review all your accounts on all the various services. Social Networking sites, in particular, require a bit of vigilance.
Don't be nervous - enjoy the web! But pay attention,
please.
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